Privacy policy.

1. Who We Are

Katie’s Klub is operated by FOMO Hospitality Ltd, trading as Katie’s Bar Glasgow.

📍 17 John Street, Glasgow, G1 1HP
📧 geezapoint@katiesbar.co.uk

2. What Information We Collect

When you join Katie’s Klub, we may collect:

  • Your name

  • Email address

  • Date of birth (for birthday treats!)

  • Phone number (optional)

  • Visit and spend history (when you scan your Klub card or app)

3. What We Use It For

We use your information to:

  • Track your loyalty points and redemptions

  • Send you rewards, birthday perks, and exclusive offers

  • Let you know about Klub-only events and promotions

  • Understand customer trends so we can improve your experience

We do not sell your personal data to anyone. Ever.

4. Who Processes Your Data

Katie’s Klub is powered by Tabology, a third-party platform that securely stores and processes your data on our behalf.

Tabology is GDPR-compliant and uses secure cloud-based servers provided by Amazon Web Services (AWS).

🔗 You can read their full privacy policy here: https://tabology.com/privacy-policy

5. Marketing Preferences

If you choose to receive marketing communications, we may send you:

  • Loyalty updates

  • Exclusive offers

  • What’s on at Katie’s

You can opt out at any time by clicking “unsubscribe” or emailing us at geezapoint@katiesbar.co.uk.

6. How Long We Keep Your Data

We’ll keep your data while your Klub account is active. If your account is inactive for 12 months, we may delete your data and any unused points.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or outdated information

  • Ask us to delete your data

  • Withdraw consent at any time

To make a request, email us at geezapoint@katiesbar.co.uk.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted here

Last updated 01/06/2025

9. Lawful Basis for Processing

We collect and process your personal data under the following lawful bases:

  • Consent – when you opt-in to Katie’s Klub and marketing communications

  • Legitimate Interests – for managing loyalty points, customer insights, and improving your experience as a member

10. Complaints

If you're unhappy with how we’ve handled your data, please contact us at geezapoint@katiesbar.co.uk and we’ll do our best to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
🔗 www.ico.org.uk/concerns

Thanks for being part of the Klub 💙
Spend. Scan. Sesh. Save.
– The Katie’s Team